purchase and guarantee information
shipping information for domestic and international packages

Our highest priority is that your online shopping experience with Sacred Art Jewelry be pleasant from start to finish, and we do all we can to make it so. Please never hesitate to contact us concerning orders, special needs in shipping or with other questions.

Lifetime Guarantee!

At Sacred Art Jewelry we stand firmly behind the quality of all the items we sell and make, every rosary, chaplet, tenner and all our antique medal reproductions. They are made using the highest quality methods and materials available for their construction. Should you experience a break, we will repair your piece at no cost, and reimburse your shipping. There is no time limit on free repairs.

Although we try to convey good descriptions of our pieces through quality photographs and text, buying online is different than a purchase made from a local retailer, where you're able to judge color, size and handling in person. If you are in any way dissatisfied with your new purchase, including bead quality, appearance or feel, please write or call within 10 days with your intention to return your piece. We will handle any customer concern quickly, cheerfully and with no debate.

To make the return, please pack your item the same way it was received to insure its safe return.

Please note: Items over 10 days delivered without having received a notice of intent to return will be considered acceptable to you and used, and are not available for refunds.

Payments

Your personal information is hidden from everyone, protected via industry standard data encryption of all information transferred from your computer to the website. Please note the Secure Site Certificate link at the bottom of the page.

For United States purchases all credit and debit cards are accepted, as well as Paypal.

ALL INTERNATIONAL PAYMENTS MUST BE MADE THROUGH PAYPAL'S SECURE ONLINE PAYING SYSTEM. 

It is the most secure method, since no one, including me, ever has any access to your financial information.

Paypal also handles Direct Bank Transfers and Echecks, both domestic and international.

A Paypal account is not required in order to complete a transaction. All Paypal usually requires is your email address (varies by country) in order to send you your payment notification.

Shipping

We receive your orders from our warehouse in California twice per week. Please, allow one to two weeks for delivery.

The shipping schedule is as follows:

Orders placed by Monday, 9am Eastern are scheduled for the following Friday.

Orders placed by Friday, 9am Eastern are scheduled for the following Tuesday.

Shipping schedules will vary due to federal holidays and postal service delays.

Rosaries are usually made to order, and make take 30 days to be ready to ship.

U.S. Customers

Most domestic packages ship via U.S.P.S. First Class Service, but Priority Shipping is also available.

A tracking number is always included for your peace of mind. You will receive an email and may also track your package directly from your Paypal account.

Insurance requires an additional fee. Please contact us if you wish to purchase insurance.

International Customers ~ Worldwide Shipping

It is highly recommended that you use Paypal to process your payment. Just press the Paypal button when you are ready to check out. You will be able to use your credit card, and there will be no issue with the postal codes, etc. that may cause your order to be rejected otherwise.

You may also Contact Us, if your order is not accepted by the system for any reason, and we will gladly send you a Paypal invoice with all the items in your cart for your convenience.

Medal packages ship via US Postal First Class International at a Flat Rate

The United States Postal Office is not providing Customs Declaration numbers anymore so international packages can no longer be tracked using that method.

Click HERE if you would like to insure your package. Purchasing insurance is highly recommended. A tracking number is provided with every purchase.

Sacred Art Jewelry is not responsible for lost or damaged packages. 

Estimated delivery is 6 to 10 days to arrive to your country + any customs delays. These can vary from a few days to one month, depending on the country and circumstances.

Please note: any and all international duties/tariffs are your responsibility. Please check your country's postal/customs service for tariff schedules.